Get in Touch With Us
Whether you have a question about one of our casino reviews, spotted something that needs correcting, or want to share feedback about our content, this page explains the best ways to reach the team at American Casinos and what you can expect once you do.
How to Reach Us
Email is the most direct route to our editorial team. Every message is read by a real person, and we aim to respond within two working days. You can reach us at [email protected].
To help us get back to you quickly, please give a brief description of your enquiry in the subject line. If your message relates to a specific page or casino listing, mentioning it upfront means we can route it to the right person without delay.
What You Can Write to Us About
We welcome messages from readers, operators and anyone else with a genuine reason to get in touch. Common enquiries include:
- Questions about our reviews — If anything in our casino comparisons or recommended casino listings is unclear, ask and we will explain our reasoning.
- Accuracy and corrections — Online casino terms, bonus offers and regulations change frequently. If you believe something on our site is out of date or incorrect, please let us know. We take editorial accuracy seriously and investigate every flag.
- Responsible gambling concerns — If you or someone close to you is struggling with gambling, please mention this in your message. We will point you toward appropriate support services, including the National Problem Gambling Helpline at 1-800-522-4700 and the National Council on Problem Gambling (ncpgambling.org).
- Feedback and content suggestions — If there is a topic related to real money online casinos in the US that you would like us to cover, we genuinely consider reader input when planning new content.
- Partnership and business enquiries — If you represent a casino operator or related organisation and want to explore a working relationship, introduce yourself and outline your proposal. Please note that commercial relationships do not influence our editorial rankings — position on this site reflects our independent assessment only.
- Technical issues — If a link is broken, a page is not loading correctly, or you have noticed any other site problem, a quick note helps us fix it faster.
Our Editorial Standards and How They Affect Your Enquiry
American Casinos researches and reviews real money online casinos available to players in the United States. Our assessments cover payout rates, licensing and regulation, available banking methods, bonus terms, game range and customer support quality. We do not accept payment to move a casino up our rankings, and we do not fabricate testing results — our methodology is based on research and verification, not on claims made by the operators themselves.
If you believe a specific review is inaccurate — whether in a stated RTP figure, a bonus condition, a listed payment method or any other detail — please include the page URL and the specific claim you are questioning. We will review it against our sources and update the page if the information has changed or was wrong.
What Happens After You Contact Us
We do not use automated replies as a substitute for a real answer. Once your message arrives, a member of the team reads it and decides who is best placed to respond. Our usual turnaround is two working days, though during busy periods it may run a little longer. We will always follow up.
If your enquiry relates to a responsible gambling concern, we treat it as a priority and will respond as quickly as we can with relevant resources and signposting.
A Note on Responsible Gambling
Because this site covers online casino gambling, we want to be clear about one thing: gambling carries real financial risk, outcomes are never guaranteed, and it should only ever be a form of entertainment — not a way to generate income or recover losses.
If gambling has stopped being enjoyable, is affecting your finances, or is causing stress for you or your family, support is available:
- National Problem Gambling Helpline — 1-800-522-4700 (call or text, 24/7)
- National Council on Problem Gambling — ncpgambling.org
- Gamblers Anonymous — gamblersanonymous.org
Most regulated US online casino platforms also offer self-exclusion programmes, deposit limits and session time reminders. If you need help locating these tools on a specific site, mention it in your message and we will do our best to point you in the right direction.
Corrections Policy
Casino offers, wagering requirements, payout speeds and state-by-state regulations change often. We review our content regularly and update it when conditions change, but if a reader flags an error before our next scheduled review, that correction is prioritised. We publish the most accurate information we can verify at the time of writing; where a detail is disputed or unconfirmed, we say so rather than guessing.
We appreciate you taking the time to read our content and to reach out. Every message helps us keep this site useful and honest.